Refund policy

SCULPT — Return & Refund Policy

We have a 25-day return policy, which means you have 25 days after receiving your item to request a return.

Eligibility 

To be eligible for a return, your item must be in the same condition you received it — unworn or unused, with tags attached, and in its original packaging. You’ll also need the receipt or proof of purchase.

How to Start a Return To start a return, contact us at [sculpt.customersupport@gmail.com]. Items sent back to us without first requesting a return will not be accepted.

If your return is accepted, we’ll send you a prepaid return shipping label. A $5.99 return shipping fee will be deducted from your refund.

Damages and Issues

Please inspect your order upon delivery and contact us immediately if an item is defective, damaged, or incorrect, so we can evaluate and make it right. Damaged, defective, or incorrect items are not subject to the $5.99 return shipping fee.

Exchanges

The fastest way to get what you want is to return your original item, and once that return is accepted, place a separate order for the new item.

Refunds

Once we receive and inspect your return, we’ll notify you whether the refund is approved. If approved, you’ll be refunded to your original payment method, minus the $5.99 return shipping fee, within 10–14 business days. Please note your bank or card provider may take additional time to post the refund. If you haven’t received your refund within 14 business days of approval, contact us at [sculpt.customersupport@gmail.com].

Contact Questions about a return? Email us at [sculpt.customersupport@gmail.com].